Curated guest experiences powered by AI.
Guidebook helps your guests experience more without asking more of your team. Enhance their stay to increase your return.
What We Offer
We give your hotel the ability to create beautifully curated, AI-powered local guides—fully personalised to your brand, your voice, and your guests. From neighbourhood favourites to hidden gems, your guests receive recommendations that feel thoughtful, relevant, and unmistakably yours.
Powered by intelligent AI, GUIDEBOOK learns what guests care about and delivers experiences that feel personal, not generic. The result? Guests feel understood, valued, and far more likely to return. In fact, personalised experiences increase rebooking rates by up to 70%.
81% of guests want their hotels’ local insights; only 14% actually use them. The mechanism of delivery is broken: that is what Guidebook is built to fix.
Your guide lives where your guests already are—on their phone—working as a digital extension of your concierge team. It evolves automatically, stays up to date, and adapts to different guest profiles, without adding operational overhead.
Guidebook for hotels
Guidebook offers you the ability to dramatically improve your guests’ experience, amplify your staff impact, and improve the efficiency of your operations, all with one guest-friendly, simple, no-maintenance, easily set up tool.
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Guests are eager to explore the city they are staying in, and hearing your best recommendations. From the best cafés and restaurants in the area, to the unmissable sites that can make a trip to just the neighbourhood amenities that can make a day, share the best of what there is to see with your guests.
With the ability to create specialised lists for different types of guests, from friends won a nightlife-oriented city break to families with young children, every type of visitor can be catered for, with almost no setup cost and no ongoing maintenance. And as a premium service, you can use our AI tools to create custom lists specifically for individual groups of guests.
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You can offer much more than just mapped locations with Guidebook: you can also share documents and links, such as your house manual, emergency contact numbers, and even a link to navigate directly back to your property, wherever the guest finds themself.
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Answer your guests’ questions without them even needing to ask, saving you time, effort, and money in staff support. By providing everything a guest needs to know— without needing to share any of it manually— managing your property becomes a breeze.
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When things go wrong, your guests want to know where to find the services they need, without needing to ask. From hospitals to chemists, 24-hour shops to one-hour laundries, Guidebook allows you to map out what they need, and the links that could make all the difference, available without needing to ask and wait for your reply.
Our Process
Set up once
Setup is easy, fast, and only needs to happen once— no onerous updates or maintenance. Set your location, choose your logo and colour scheme, and send us the files and links you would like to share— that is it.
Add locations in seconds
Saving a location takes just seconds, and using our AI tools, you can auto-generate descriptions reflecting your type of property and tone of voice in under a minute.
Share your lists
Once you have created your lists, you can display or download a QR code, or copy a customised link to share in an email, WhatsApp message, or on your website, all with one tap.
AI-personalised lists
You can choose to create lists for specific guests on your own, or use our automated tool— our AI will take your guests’ preferences and create a personalised list just for them, complete with description, from your master list of recommendations.
Let’s Work TogetherIf you are interested in working with us, send us a brief message using this form. We will review your message and get back to you within 48 hours.